• COVID-19 Update: Our HubbleHQ property experts are here to help talk through the best workplace strategy for your business. Call +44 20 3868 5610

Guidelines for Conducting and Attending Safe Office Viewings During the COVID-19 Outbreak

Hannah Watkins
Hannah Watkins|

As lockdown is being eased, we’re seeing an increasing number of businesses wanting to do physical office tours, and more workspace operators able to offer them. Given this increase in demand, we want to make it possible for them to happen—but only in a safe and responsible way. 


The Government recently released guidelines on how to view residential property under the current circumstances, but as of yet there’s no advice on how to conduct commercial property viewings. To alleviate the concerns of businesses and operators alike, we’ve taken these guidelines and adapted them for office tours, to enable office searches to recommence in a socially responsible and safe way. 

We expect tenants and operators to follow these guidelines in the interest of public safety and responsibility. If you have any questions about them, or would like more information around how office viewings work at this time, please don’t hesitate to get in touch at help@hubblehq.com.

Guidelines for tenants

  1. We strongly encourage tenants to first view properties virtually, and then only physically inspect properties in which they have a strong interest.
    It is possible to organise virtual viewings via the HubbleHQ platform, and a number of workspaces offer 360° tours which you can explore at your leisure.
  2. If a person undertaking a viewing is showing symptoms of coronavirus or is self-isolating, then a physical viewing should be delayed.
  3. When booking a physical viewing, tenants will be asked to confirm that they are not showing symptoms and have not been required to self-isolate.
  4. When booking a physical viewing, we’ll ask tenants to confirm they have read our guidelines.
  5. All physical viewings should be limited to members of the same household.
  6. When viewing properties in person, tenants should avoid touching surfaces.
  7. Tenants viewing a property should wash their hands with soap and water (or hand sanitiser if not available) immediately after entering the building.

Guidelines for operators

  1. Workspace operators should allow tenants to wash their hands or provide hand sanitiser immediately after entering the building. Separate towels or paper towels should be used if possible, and washed or disposed of safely after use.
  2. Workspace operators should open all internal doors and ensure that surfaces, such as door handles, are cleaned after each viewing with standard household cleaning products.
  3. Workspace operators should seek to maintain a minimum of 2 metres distance from others wherever possible. Where social distancing is not possible and the visit is within an enclosed space, they should wear a face covering in line with government guidance.
  4. Workspace operators should ask whether any party is showing symptoms or has been asked to self-isolate before going ahead with any viewing, or visits to offices.

For more information on which offices are conducting physical viewings right now, contact us at: enquiries@hubblehq.com.

Not sure what to do about your workspace during this time of uncertainty? Find out the many ways in which HubbleHQ can help below:


Find your perfect office

Search 1,000s of leased and flexible office spaces across London. Book a viewing now!

Search Offices

Our personal property advisors will manage your entire search for free

Hubble AdvisorHubble AdvisorHubble Advisor
Get Recommendations
or call +44 20 3608 7234

Sign up for your monthly fix of workspace wisdom.