Yardi (Hubble Full-Time Office) Terms of Use for Users (these "Terms")
Last updated: June 18, 2025
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1. Introduction
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Yardi Systems, Inc. ("Yardi") provides its Hubble online platform (the "Site"), that connects: (a) landlords and other providers of commercial office space ("Office Providers"); and (b) individuals or businesses (each, a "User") seeking to rent or otherwise use office space (collectively the "Service").
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The Service allows: (a) Office Providers to advertise available commercial office space ("Space") by creating and posting listings for such Space on the Site ("Listings"); and (b) Users to search for and enter into agreements to occupy the available Space directly with Office Providers (a "Space Agreement").
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2. Yardi Information
- Yardi is a California corporation headquartered at 430 S Fairview Ave., Goleta, CA 93117.
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3. Privacy
- Please see Yardi's Privacy Statement at https://resources.yardi.com/legal/hubble/privacy-statement/ to understand how Yardi collects, uses, and shares information that relates to Users.
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4. Terms Applicability
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These Terms govern the relationship between Yardi and Users. These Terms do not govern the relationship between Office Providers and Users, which shall be the subject of the separate Space Agreement between the relevant User and Office Provider.
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Users' use of the Service is subject to these Terms and, by using the Service, Users agree to be bound by these Terms. Users should print a copy of these Terms for future reference.
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These Terms contain the only terms and conditions that apply as between Yardi and Users with respect to the provision of the Service. Unless Yardi expressly agrees with a User otherwise in a signed writing, any standard terms which a User might use or provide will not apply to the relationship with Yardi.
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Yardi reserves the right to change these Terms from time to time, but the most current version of these Terms will always be at https://hubblehq.com/en-us/terms/full-time. Any changes to these Terms will take effect on the date that Yardi publishes the new Terms on the Site. Changes will usually occur because of new features being added to the Service, changes in the law, or where Yardi needs to clarify Yardi's position on an issue. The new Terms will not affect any existing fee relationships between Office Providers and their Users, but will affect any business, Listings, or Space Agreements entered into after the changes take effect. Normally, Yardi will endeavor to provide notice before the new Terms become effective. However, sometimes changes will be made immediately and Yardi will not provide advance notice.
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Yardi may, at Yardi's discretion, offer incentives to Users to use the Service. If and when Yardi offers such incentives, the incentives may be subject to additional terms and conditions.
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THE SERVICE IS AN ONLINE PLATFORM THROUGH WHICH OFFICE PROVIDERS MAY CREATE LISTINGS FOR SPACES, AND USERS MAY SEARCH FOR AND REVIEW LISTINGS, AND ENTER INTO SPACE AGREEMENTS TO OCCUPY AVAILABLE SPACES DIRECTLY WITH OFFICE PROVIDERS. USERS UNDERSTAND AND AGREE THAT YARDI IS NOT A PARTY TO ANY AGREEMENTS ENTERED INTO BETWEEN OFFICE PROVIDERS AND USERS, AND YARDI IS NOT A REAL ESTATE BROKER, AGENT, OR INSURER. YARDI HAS NO CONTROL OVER THE CONDUCT OF OFFICE PROVIDERS AND USERS ON THE SERVICE, OR WITH RESPECT TO ANY SPACES OR SPACE AGREEMENTS AND DISCLAIMS ALL LIABILITY IN THIS REGARD TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, OR ANY SPACE AGREEMENT, NO PORTION OF FEES PAID AS BETWEEN USERS AND/OR OFFICE PROVIDERS, ON THE ONE HAND, AND YARDI, ON THE OTHER HAND, WILL BE DEEMED TO BE COMPENSATION FOR ANYTHING OTHER THAN THE PROVISION OF THE SERVICE.
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5. Creating an Account
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Users do not need to register to browse the Site. However, to use certain features and functionalities of the Service, such as contacting an Office Provider, Users must first register with Yardi via the Site and create an account (an "Account"). Users need only register once.
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To register, Users (or their authorized representatives) must satisfy the following minimum eligibility criteria:
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Users (or their authorized representatives) must be at least 18 years of age; and
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be authorized by the User for whom they work (if applicable) to express an interest in a Space.
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It is Users' responsibility to ensure they satisfy all of the minimum eligibility criteria set out above before choosing to register via the Site. By doing so, Users (or their authorized representatives) represent and confirm that they do meet all of the minimum eligibility criteria.
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Users acknowledge and agree that Yardi may charge a service fee to, or receive other consideration from, Office Providers in exchange for promoting a Listing on the Site and the Service.
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To register, Users (or their representatives) must provide Yardi with accurate, complete, and up-to-date contact information including name, email address, and any other relevant information Yardi may require for registration purposes.
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Users can create an Account directly via the Service or by logging into their accounts with certain third party sites or social networks ("TPS") such as LinkedIn, Facebook, or Google. If Users choose a TPS option, Yardi will create the Account by pulling certain information from the TPS account such as name, email address, and other such information that the privacy settings in the TPS account permit Yardi to access. Users' use of TPS services are governed by the TPS' terms of use and privacy policies.
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Users are responsible for the information provided to Yardi. Users must promptly update Account information online in the event of any changes. Yardi reserves the right to suspend or terminate Accounts, and access to the Service, if any information provided proves not to be accurate or current.
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Registration is subject to approval by Yardi in all cases, and Yardi reserves the right, in Yardi's sole and absolute discretion, to decline any registration application, with or without cause. If Yardi approves a User registration, User will receive a notification from Yardi to the email the registering party (the "Registrant") provided to Yardi when the Registrant applied to register for an Account.
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If a User is registering as a legal entity or organization, rather than in a personal capacity: (a) the Registrant must have all necessary authority, power, and right to fully bind the legal entity or organization on whose behalf they are registering; (b) if the Registrant is not so authorized to bind the legal entity or organization, the Registrant must not attempt to register; and (c) by so registering, the Registrant represents and warrants to Yardi that they are duly authorized.
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When a User (or User's authorized Registrant) registers for an Account, User (or User's authorized Registrant) will be asked to create a username and password. The Registrant must keep the username and password confidential at all times, and use it only to access and use the Account and not for any other purpose. The Registrant is the only authorized user of the Account and, accordingly, must not disclose the username and password to anyone else. The Registrant must: (a) immediately notify Yardi upon discovering any unauthorized use of the Account, Registrant's password, or any error in the operation of the associated password; (b) immediately change your password if Registrant become aware that Registrant's Account has been compromised; and (c) ensure that Registrant fully exits from Registrant's Account at the end of each session. The Registrant is responsible for all activity that occurs on the Account. Any breach of these Terms and/or any use of the Account by anyone to whom the Registrant discloses the username and/or password will be treated as if the breach, or use, had been carried out by the Registrant (and/or associated User), and will not relieve the Registrant (or User they represent) of the obligations to Yardi. Yardi reserves the right to require Registrants to alter or replace their usernames and/or passwords at any time in Yardi's sole and exclusive discretion.
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6. Inquiries and Viewings
- User is responsible for ensuring that Space(s) are suitable for User's needs, and for conducting any checks on the Space and/or the relevant Office Provider. User can conduct any checks on the Space and/or Office Provider by asking questions using the functionality on the Service, or by contacting Yardi directly to arrange viewings of the Space(s) (each, a "Viewing").
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7. Entering into a Space Agreement
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Yardi will notify Office Providers of Users interested in Office Provider Space(s), either through the applicable functionality on the Service or by contacting Office Providers directly.
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User is responsible for reviewing and confirming the suitability of an Office Provider before entering into a Space Agreement, including by conducting any checks or obtaining any references.
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User is responsible for contacting Office Provider directly, and entering into a Space Agreement with Office Provider where deemed appropriate by User. Yardi may assist with this aspect at User's request and in Yardi's discretion, but Yardi does not determine, nor negotiate, any Space Agreement terms entered into between Office Providers and Users.
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Yardi, itself, is not a party to any agreements entered into between Office Providers and Users in connection with any Space, nor is Yardi an owner, lessor, licensor, manager, or insurer of any Space. Yardi therefore has no control over and disclaims all liability with respect to the conduct of Office Providers, Users and other users of the Site and Service or any Space, including with respect to non-payment of any amounts due to Office Providers by Users under a Space Agreement or any non-conformity of a Space with the descriptions or pictures provided in a Listing.
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Users must keep Yardi informed in relation to any Space Agreement entered into (including any amendments or termination).
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Users agree to provide such feedback, rankings, and reviews as Yardi may reasonably request in respect of any Space Agreement and/or Space.
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Users must ensure that any feedback provided conforms with these Terms including, without limitation, ensuring that the feedback does not contain any Prohibited Content (as defined in section 10.1.1, below).
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If a User enters into a Space Agreement with an Office Provider via referral by Yardi through the Service, the User will promptly notify Yardi and provide a copy of the Space Agreement entered into between User and the Office Provider.
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8. Users' Rights to Use the Service
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Users agree not to, nor to allow anyone else to, use their Account:
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to interfere with or disrupt the provision of the Service or use the Service in a way that interferes with anyone else's use of the Service;
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to further any criminal or fraudulent activity or to impersonate another person;
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to breach the rights of any person (including, without limitation, rights of privacy and intellectual property rights); or
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otherwise in breach of any acceptable use guidelines that Yardi may issue from time to time.
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Except to the extent expressly set out in these Terms, Users are not allowed to:
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download and store the Service, or any content made available through the Service, on a server or other storage device, or create an electronic database by systematically downloading and storing all or any part of, the content of the Service;
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remove or change any content of the Service or attempt to circumvent security or interfere with the proper working of the Service or the servers on which it is hosted; or
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create links to the Service from any other website, without Yardi's prior written consent, although a User may link from a website that is operated by the User provided: (a) the link is not misleading or deceptive and fairly indicates its destination; (b) does not imply that Yardi endorses User; (c) the linked websites, and products or services offered, do not frame or replicate the Service home page; and (d) the linked website does not contain any content that is unlawful, threatening, abusive, defamatory, pornographic, obscene, vulgar, indecent, offensive, or infringing upon the intellectual property rights or other rights of any third party.
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Users must only use the Service, and anything available from the Service, for lawful purposes (and in compliance with all applicable laws and regulations), in a responsible manner, and not in a way that might damage Yardi's name and/or reputation or that of any of Yardi's affiliates.
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9. Intellectual Property Rights
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As between Users and Yardi, all intellectual property rights in the Service and any content made available through the Service (including any content, text, graphics, software, photographs and other images, videos, sound, trademarks, and logos), are owned by Yardi. Yardi gives Users permission to use these materials and content for the sole purpose of using the Service in accord with these Terms.
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Users' rights to use the Service are personal to each User, and Users are not allowed to give those rights to any other person. Users' rights to use the Service are non-exclusive and do not prevent Yardi from licensing the right to use the Service to other persons.
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Nothing in these Terms gives Users any rights in respect of any Yardi intellectual property except the use license granted by these Terms, and Users acknowledge that Users do not acquire any ownership rights by downloading content from the Service. In the event Users print, copy, store, or otherwise reproduce pages from the Service (solely as permitted by these Terms), Users must ensure that any copyright, trademark, or other intellectual property right notices contained in the original content are reproduced.
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10. User-Uploaded Content
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Users represent and confirm that any images, text, or information Users upload to the Service, including any reviews posted about Spaces, Office Providers or Users (collectively, "User-Uploaded Content"), will not:
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contain, transmit, distribute, link to or otherwise make available, or advertise or promote any content that infringes any intellectual property rights or data protection, privacy or other rights of any other person, is defamatory or in breach of any contractual duty or any obligation of confidence, is obscene, sexually explicit, threatening, abusive, harassing, inciteful of violence or hatred, blasphemous, discriminatory (on any ground), liable to cause anxiety, alarm or embarrassment, knowingly false or misleading, or that does not comply with all applicable laws and regulations or is otherwise objectionable ("Prohibited Content");
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impersonate any person or entity or otherwise misrepresent Users' relationship with any person or entity;
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contain, transmit or distribute any unsolicited or unauthorized advertising, marketing or promotional material or other form of solicitation (spam); or
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transmit or distribute any virus and/or other code that has contaminating or destructive elements.
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Yardi does not claim ownership of any User-Uploaded Content that Users upload to the Service, and ownership will remain with Users and any third party whose content is included in User-Uploaded Content. Users agree that, by uploading any User-Uploaded Content, Users grant Yardi, and Yardi's affiliates, a perpetual, irrevocable, worldwide, non-exclusive, royalty-free and fully sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User-Uploaded Content (in whole or part) and/or to incorporate it in other works in any form, media or technology, for marketing purposes, and Users waive any moral rights Users may have in, or to be identified as the author, of such User-Uploaded Content.
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Users must ensure that Users have all necessary right, title, and/or interest in and to any content owned by a third party included in User-Uploaded Content to grant Yardi, and Yardi's affiliates the license in section 10.2, above, and that User-Uploaded Content will not otherwise infringe any other party's rights.
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Yardi's right to use User-Uploaded Content does not in any way affect privacy rights as reflected in Yardi's Privacy Statement at https://resources.yardi.com/legal/hubble/privacy-statement/ which provides information on how Yardi uses personal information.
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While Yardi does not pre-screen User-Uploaded Content, Yardi reserves the right, in Yardi's sole discretion, to monitor, delete, edit, or modify any User-Uploaded Content submitted to the Service, and/or to close any topic, page, group or remove any Listing, at any time without notice to Users.
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Users grant Yardi the permission and right to cross-market to Users from and among Yardi and Yardi's affiliates.
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11. Confidentiality
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Each party undertakes that they shall not at any time disclose to any third party any confidential information concerning the business, affairs, customers, Users, or suppliers of the other party, except as permitted by section 11.2, below.
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Each party may disclose the other party's confidential information:
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to its employees and officers, and those of its affiliated entities under common control with the party, (collectively, "Representatives") who need to know such information for the purposes of carrying out the party's obligations under these Terms. Each party shall ensure that its Representatives to whom it discloses the other party's confidential information comply with this section 11 (Confidentiality), and shall be liable for any breach of this section 11 (Confidentiality) by its Representatives; and
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as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority; provided that the party has (to the extent permitted by applicable law, notified the other party.
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Neither party shall use the other party's confidential information for any purpose other than to perform its obligations under these Terms.
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12. Service Suspension and Termination
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Yardi may, with or without prior notice, terminate these Terms or suspend and/or terminate any Service, and/or User's Account, if:
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User breaches any of these Terms;
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User fails to pay any correctly billed charges when due;
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User becomes insolvent, makes an assignment for the benefit of creditors, petitions for bankruptcy, has a bankruptcy petition filed adversely, or is subject to any event or proceedings which are equivalent, or substantially similar, under any applicable jurisdiction; or
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Yardi may also terminate these Terms, the Service, and/or an Account provided Yardi provides reasonable notice.
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If User has breached these Terms, Yardi may take such action as it deems appropriate. Such a breach may, but not necessarily, result in Yardi taking, with or without notice, all or any of the following actions:
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issuing a warning;
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immediate, temporary, or permanent removal of any content submitted;
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immediate, temporary, or permanent withdrawal of User's right to use the Service;
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legal proceedings against User for reimbursement of all recoverable loss and damage resulting from the breach; and/or
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disclosure of all relevant information to law enforcement authorities as Yardi reasonably deems necessary.
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The responses described above are not limited, and Yardi may take any other action it deems appropriate.
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User may also terminate an Account at any time by emailing Yardi at help@hubblehq.com and include 'Delete Account' in the subject line.
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Upon termination of these Terms, the Service, or User's Account for any reason:
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all rights granted under these Terms will immediately cease; and
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User must promptly discontinue all use of the relevant Service.
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13. Yardi Liability
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Nothing in these Terms shall limit or exclude Yardi's liability:
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for gross negligence or willful misconduct; or
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for any other liability that may not be limited or excluded as a matter of applicable law.
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SUBJECT ONLY TO SECTION 13.1, ABOVE, AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL YARDI BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES (EVEN IF YARDI HAS BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES), ARISING FROM OR IN CONNECTION WITH THESE TERMS. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, USERS AGREE THAT IN THE EVENT OF ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR CONNECTED WITH THIS AGREEMENT, YARDI’S MAXIMUM LIABILITY TO USERS, REGARDLESS OF THE AMOUNT OF LOSS SUFFERED, SHALL NOT EXCEED $500.00.
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Yardi will not be liable or responsible for any failure or delay in performance of any of Yardi's obligations under these Terms that is caused by events outside Yardi's reasonable control.
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Yardi may, from time to time, with or without prior notice, temporarily suspend the operation of the Service and/or the Site (in whole or in part) for repair or maintenance work, or to update or upgrade any contents, features, or functionality. In addition, due to the nature of the Internet and technology, the Service is provided on an 'as available' and 'as-is' basis. This means that Yardi is not promising that Users use of the Service will be uninterrupted, without delays, error-free or meet Users' expectations. Yardi does not give, and disclaims, any commitment or warranty relating to the performance or availability of the Service and, to the fullest extent permitted by applicable law, Yardi excludes any commitments that may be implied by law.
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Since Yardi, itself, is not a party to any agreements entered into between the Office Providers and Users in connection with any Space, Users agree that Yardi will have no liability in respect of the Space or Space Agreement, including:
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any non-payment of any Space fees or other charges payable by the User to the Office Provider;
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any damage to any Space caused by a User or by any other person;
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any losses suffered by a User because of the unsuitability of, or any defect in, the Space.
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While Yardi tries to make sure that all information provided through the Service (other than User-Uploaded Content) is correct, Yardi makes no representation or warranty of any kind in that regard, and is not an authority or advisor in that regard on which reliance should be placed. Users should check the relevant information source before acting on any such information. In addition, as Yardi does not own or produce any User-Uploaded Content, or other third party content made available on the Service, Yardi cannot be responsible for User-Uploaded Content or third party content in any way. Users agree that use of any content made available on the Service is on an 'as is' and 'as available' basis and at Users' sole risk.
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Yardi makes no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose, or originality of any content on the Service and, to the fullest extent permitted by law, disclaims and excludes all implied and statutory warranties or conditions, and Yardi accepts no liability for any loss or damage of any kind incurred as a result of Users, or anyone else, using the Service or relying on any content on the Service.
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Yardi uses industry standard anti-virus technology for the Service, but cannot and does not guarantee that any content of the Service will be free from viruses and/or other code that may have contaminating or destructive elements. It is Users' responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy Users' particular requirements as to the safety and reliability of content.
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14. Complaints, Notice, and Takedown Policy
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Complaints about any User-Uploaded Content, or any other content available through the Service, must be sent to help@hubblehq.com and must contain details of the specific User-Uploaded Content giving rise to the complaint.
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Any person may contact Yardi by sending notice (an "Infringement Notice") if any of the User-Uploaded Content or other content available through the Service infringes their rights. The Infringement Notice should be sent by email to help@hubblehq.com. Please provide the following information in the Infringement Notice:
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name and contact details;
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a statement explaining in sufficient detail why the content available through the Service is considered infringing; and
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a link to or such other means of identifying the problematic content.
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Yardi will take the action that Yardi believes is appropriate depending on the nature of the Infringement Notice or complaint, and will aim to respond within a reasonable period on the action Yardi proposes to take.
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15. External Links
- The Service may, from time to time, include links to external sites, which may include links to third party offers and promotions. Yardi includes the links to provide access to information, products, or services that may be found useful or interesting. Yardi is not responsible for the content of these linked sites, or for anything provided by them, and does not warrant or guarantee that linked sites will be continuously available. The fact that Yardi include links to such external sites is not, and does not imply, any endorsement of, or association with, the site operators or promoters.
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16. Service Changes
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Yardi may change and improve the format and content of the Service from time to time, to provide new and innovative features and services and to reflect changing technologies, tastes, behaviors, and the way people use the Internet and the Service.
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To so change and improve the Service, Yardi may need to update, reset, stop offering and/or supporting a particular part of the Service, or feature relating to the Service ("Service Changes"). These Service Changes may affect Users' past activities on the Service, features, User-Uploaded Content, and any other information submitted to the Service ("Service Elements"). Any Service Changes could involve Users' Service Elements being deleted or reset.
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Users agree that a key characteristic of the Service is that Service Changes will take place over time, and that Service Changes are an important basis on which Yardi grants access to the Service. Once Yardi makes Service Changes to any part of the Service, Users' continued use of the Service thereafter shall constitute acceptance of the Service Changes. Users are always free to stop using the Service.
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17. General
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Users may not transfer or assign all, or any portion of, the rights and/or obligations under these Terms.
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All notices given by Users to Yardi must be given in writing to the address set out at the end of these Terms. Yardi may give notice to Users at either: (a) the email; or (b) the postal; address provided when registering on the Site.
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The waiver of a party's breach of these Terms shall not operate or be construed as a waiver of any other or subsequent breach.
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If any provision of these Terms is found by a court or other body of competent jurisdiction to be unenforceable, all other provisions of these Terms shall remain enforceable.
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These Terms may not be varied except with Yardi's consent.
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Yardi may aggregate, compile, and use data from the Site and the Service to improve, develop, or enhance the Site, the Service, and/or other services offered, or to be offered, by Yardi; provided. however, that no data so aggregated, complied and used is identifiable as originating from, or can be traced back to, Users, or Users' customers, tenants, or residents, in such compiled and aggregated form.
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In accord with Yardi's obligations to credit bureaus, credit reporting agencies, and including Yardi's obligation to help prevent and detect potentially fraudulent and/or suspicious activity, Users acknowledge and agree that Yardi may conduct random as well as regular monitoring of users' access to, and use of, the Site and Service as they relate to these Terms in order to validate that users are accessing and using the Site and Service for legitimate purposes and in accord these Terms. Additionally, pursuant to any obligations Yardi has, or may have, under any laws or regulations concerning the prevention of identity theft, financial fraud, money laundering, terrorist financing, etc., Users agree to comply with any standard Yardi 'know-your-client' requirements, processes, and/or procedures.
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These Terms, and any document expressly referred to in them, represent the entire agreement between Users and Yardi, in relation to the subject matter of these Terms, and supersede all prior and contemporaneous understandings or agreements of the parties. No party has been induced to enter into this Agreement by, nor is any party relying on, any representation or warranty except those inducements, representations and warranties expressly set forth in this Agreement.
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These Terms shall be governed and determined by the laws of the United States and the State of California as such laws are applied to agreements made and performed entirely within the State of California between California residents. Any action or proceeding related to or arising out of this Agreement shall be resolved only in a court of competent jurisdiction in the City of Santa Barbara, State of California (or the court of competent jurisdiction closest to Santa Barbara, CA if no court of competent jurisdiction resides in Santa Barbara, CA), and the parties consent to the personal jurisdiction of such courts and expressly waive any right they may otherwise have to cause any such action or proceeding to be brought or tried elsewhere.
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18. Contacting Yardi
- Please submit any questions about these Terms, or any complaint or concern in relation to any Service, by email to help@hubblehq.com or write to Yardi at: Yardi Systems, Inc., Attn: Hubble Support, 430 S Fairview Avenue, Goleta, CA, 93117.